Privacy Policy
Effective Date: October 2, 2026
True Value of Guerneville Home Service respects your privacy and is committed to protecting the personal information you choose to provide through this website.
Information We Collect
We may collect personal information that you voluntarily provide when you contact us, request a quote, submit a form, or otherwise communicate with us through this website. This information may include your name, email address, phone number, address, and details about the services you are requesting.
Our onsite email responder collects your name and contact information only so that we may respond to your inquiry and contact you regarding the services you requested.
We do not sell, rent, or share your personal contact information with third parties for their own marketing purposes, and we do not use your email address to send advertising or promotional emails unless you specifically request or consent to receive them.
How We Use Your Information
Information submitted through our website may be used to:
- Respond to questions or service requests
- Prepare or schedule estimates
- Communicate with you about work you have requested
- Provide customer service and follow-up regarding an existing project
- Maintain appropriate business records
- Protect the security and proper operation of our website
Website Analytics and Cookies
Like many websites, this site may use cookies or website analytics tools to understand general website traffic and improve site performance.
These technologies may collect information such as browser type, device type, pages visited, approximate location, and the date and time of a visit.
We do not intentionally use website analytics to collect the contents of messages or forms you submit to us.
Where required, visitors may be offered choices regarding non-essential cookies and tracking technologies.
Service Providers
We may use trusted service providers to operate our website, hosting, email, forms, scheduling, or other business systems. These providers may process information solely as necessary to provide those services to us.
We do not authorize service providers to use your personal information for their own advertising or marketing purposes.
Information Sharing
We do not sell or rent your personal information.
We may disclose information when reasonably necessary to operate our business, provide a service you requested, comply with applicable law, respond to a lawful request, or protect the rights, safety, or property of our business or others.
Data Security
We take reasonable steps to protect information submitted through our website. However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
Please do not submit highly sensitive personal information through a general website contact or quote form.
Third-Party Websites
Our website may contain links to websites or services operated by third parties. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.
Children’s Privacy
Our website and services are intended for adults seeking home-service information. We do not knowingly collect personal information from children under the age of 13.
Your Privacy Choices
You may contact us to ask about personal information you have submitted through this website or to request that we update or delete information we maintain about you, subject to any legal or business recordkeeping requirements.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, business practices, or applicable law. The effective date at the top of this page will indicate when the policy was most recently updated.
Contact Us
If you have questions about this Privacy Policy or information you have submitted through our website, please contact:
True Value of Guerneville Home Service
A Division of True Value of Guerneville
Sonoma County, California
Phone: 707-910-7767
Website: truevaluehomeservice.com